Shipping Policy
At Buy Security Cameras, we strive to provide efficient and reliable delivery options to ensure your order reaches you promptly and securely. Please read our shipping terms carefully to understand how we handle shipping and delivery.
Shipping Options and Rates
We offer several delivery options for your convenience:
- Standard Shipping: $9.95 (GST included)
- Express Shipping: $15.80 (GST included)
- Pick-Up: Free from our designated location (contact us for details)
- Free Shipping: Available for orders over $100 (Excludes TRADE/INSTALLER accounts).
Note: Shipping rates do not apply to TRADE/INSTALLER accounts.
Additional Charges
- Promotional Sales: Orders placed during promotional campaigns may include shipping charges, unless otherwise stated in the promotion details.
- Expedited or Bulk Orders: May incur additional fees as specified in the product description.
Delivery Estimates
We aim to dispatch your order promptly. Delivery times may vary based on your location:
- Standard Shipping: Estimated 3–7 business days.
- Express Shipping: Estimated 1–3 business days.
Please note: Delivery times are estimates only. Delays caused by couriers or external factors are beyond our control.
Remote Area Shipping
Orders to remote areas, including WA, NT, TAS, and select non-metro regions in VIC, SA, QLD, ACT, and NSW, may incur additional shipping fees.
- Additional charges will be highlighted on the product page where applicable.
- If extra fees apply, our team will contact you before proceeding with the order.
- Should you wish to avoid the additional charges, you may opt for a full refund.
PO Box Shipping
We do not deliver to PO Boxes if the items exceed the size of standard Australia Post satchels. For larger orders, please provide a residential or business address.
Order Tracking
Once your order is shipped, you will receive a tracking number to monitor its status and estimated delivery date.
Returns and Refunds
For detailed information on returns, refunds, and exchanges, please visit our Return and Refund Policy.
At Buy Security Cameras, customer satisfaction is our priority. Should you have any questions or concerns about shipping, please don’t hesitate to contact us at Info@buysecuritycameras.com.au